10/31/2014

A lot of people ask me about how it all began. How did we come up with the Kabuk concept? How did we
weigh the pros and cons of a start-up life and eventually decide to dive straight in?

Every business starts with passion. Whether you are a tech start-up or a new physiotherapy practice, I truly believe that passion is the root of success. As for Kabuk, for us it started very personally, as it often does with start-ups.

A few years ago, my grandmother got very ill. After she left the hospital, she needed a whole regime of healthcare providers. Some of these were provided or referred by the hospital, others were not, and we encountered a lot of challenges finding the right providers for her needs. Another issue we found was keeping track of appointments. Even with the rare practice that manages their appointments online, there was no one place to manage ALL of her appointments. Our vision for Kabuk was to have one platform to meet a patient’s healthcare needs and one platform to schedule and manage appointments with convenient appointment reminders to make sure patients didn’t miss important appointments.

In the case of my co-founder, Lucas, his motivations were a little different. As an immigrant to Canada and quite the globetrotter - Lucas has lived in over 10 cities – Lucas often found himself challenged to find healthcare providers in the regions he settled. No longer an issue for him, but in the earlier days he wanted to find providers that spoke his native language – Polish.

Both of us found ourselves asking the same question “I can easily compare travel and restaurant options, and book online. Why not health, an area of such importance to us?

Businesses that have roots in the issues or problems you are facing can be very relevant. The first question to ask is “How many other people are having this problem?”. Then the fun part really begins.

No start-up plan is complete without solid market research. In our case, some of the steps we took were surveying other Canadians and identifying common pain points and things they would like to see in a solution. Kabuk is designed for both patients and practitioners. So we also needed to talk to leading health pros and identify areas that we could be of value to them. We also calculated a target addressable market (TAM) based on the number of healthcare practitioners in Canada, performed pricing research and, of course, a full competitive analysis.

Without market research starting a new business is like flying a plane with a blindfold on. Passion is very important but without real users there is no chance of success and its better to find that out sooner rather than later.

With market research behind us, the next steps for us, were designing our dream product and finding the right team. Enter Babak our technical co-founder but you will need to wait until next week to find out more.

Stayed tuned for part 2 of the making of Kabuk where we will discuss design challenges, team building and more!

10/27/2014

Team Kabuk is extremely pleased to introduce new features, additional specialties and many improvements for user experience! 



So what exactly is new?


  • New Specialties: Kabuk now supports Athletic Therapists, Dental Hygienists, Kinesiologists and Medical Herbalists. For those of you that may be unfamiliar with medical herbalists, in essence a medical herbalist uses plant-based medicine to treat their patients. Stay tuned for more details on what conditions Medical Herbalists treat and how they differ from other practitioners of holistic medicine.

  • Resources: We've added a whole new resource section to house content for healthcare providers. Check out our first white paper "7 Essential Steps to Marketing Your Dental Practice" HERE. Is there a topic you'd like to see us cover for our next whitepaper? Let us know.

  • Demo Videos: Check out our new demo video HERE and see how Jane was able to use Kabuk to grow her practice.

  • New Pages: Lots of new pages to tell you more about the Kabuk story and experience. 

  • Streamlined Sign-up Process: We listened carefully to your feedback on the Kabuk experience and made a few tweaks. Foremost, SMS verification is no longer required for sign-up. You will still need to add and verify a cell number to access some features like booking an appointment.

  • Tons of additional back-end improvements that you may not be able to see, but will certainly notice in a smoother Kabuk experience!
Remember - we love feedback - Let us know what you think anytime!

10/16/2014

No shows are a universal source of concern for dentists and other medical professionals.  

I recently read an article that provided a good overview on language techniques dentists can employ to reduce "no shows". 


The good news? You don't have to be a hypnodontist to reduce no shows and optimize your schedule. E-Booking solutions like Kabuk are a great way to reduce no-shows with minimal additional effort! 

A recent study by Canada Health Infoway found that the use of alerts and reminders that go hand in hand with eBooking resulted in significant no-show reductions. In one case, a clinic was able to reduce no-shows by 9%.

About Us: Kabuk is an exciting new platform that connects Canadians with healthcare professionals such as dentists, physiotherapists, psychotherapists and massage therapists. Our client-facing platform enables patients to search for healthcare professionals by location, name, language spoken, view profiles and testimonials, and book desired appointments right away, online. Learn more about Kabuk at www.kabukit.com.

10/03/2014

With next week being mental illness awareness week in Canada I thought it was appropriate to write a little bit about the challenges that those with mental illnesses face in accessing treatment.

Did you know that a third of Canadians in need of mental health care did not have their needs met?


Despite the plethora of information available online, Canadians still find it challenging to find the right healthcare provider and often rely on word-of-mouth recommendations. This can be problematic when it comes to mental health – an area where patients are more reluctant to publicize concerns.

Indeed, a recent Statistics Canada study found that there continue to be high barriers to addressing mental health issues. According to the study, 33% of Canadians with a need for mental health care indicated their needs were not fully met and in many instances avoided counselling indicating that either the healthcare system (18%) or personal circumstances (71%) prevented them from seeking counselling. Personal circumstances cited included that they didn’t know how or where to get this kind of help” and were “afraid of what others would think”.

We created Kabuk to help increase access to healthcare for all Canadians. 

Sometimes its not convenient to ask for referrals. Sometimes we don't know anyone that has gone through the same issues as us. Sometimes we are scared about what people will think. Kabuk is a way for people to find the help they need... even when they don't have the voice to ask.


Through Kabuk, mental help professionals like psychologists, psychotherapists and counselors can share information about their practice, services and background, establishing trust and credibility and making patients comfortable before they even walk in the door. All professionals that appear on Kabuk are verified, so patients have confidence that Kabuk is a credible and reliable source of healthcare professionals. 

Let's help increase access to mental health care together!


About Us: Kabuk is an exciting new platform that connects Canadians with healthcare professionals such as psychologists, psychotherapists and counselors. Our client-facing platform enables patients to search for mental health professionals by location, name, language spoken, view profiles and testimonials, and book desired appointments right away, online. Learn more about Kabuk at www.kabukit.com.

10/02/2014

It's hard to believe that we have been working on the Kabuk platform for nearly two and a half years now. What a wild ride it has been! Dull moments are hard to come by these days and free time is an endangered species, but overall I can't complain. We are now live on with our beta version on www.kabukit.com and building momentum quickly. 


I wont lie, the road to get here has been winding and fraught with challenges at every turn, but none of that seemed to matter after typing in www.kabukit.com for the first time and seeing our platform live on the web. A baby two and a half years in the making and it grows a little every day. 

So many more exciting things in the pipeline that I am dying to share with you all... If you are good, I may give you a hint here, so stay tuned for more news....SOON!